Support Centre

User Guide for Single Sign-On (SSO)

In this article, you will learn:

  • Why you should use SSO
  • How to switch from Sherpany login to SSO,
  • How to use SSO for subsequent logins.

Why should you use SSO ?

With Single Sign-On, you can use your company's login to enter Sherpany. Therefore, you don’t have to remember a separate password for Sherpany or go through an additional Two-Factor-Authentication. 

Also, re-authentication after inactivity in Sherpany happens automatically with SSO - you don’t have to reenter your login data. 

A login with Sherpany password and 2FA takes about 20 seconds. With SSO, only one click is needed to log in.

In the end, Single Sign-on helps you safe time and nerves. 

How do you switch from Sherpany Login to SSO ?

If Single Sign-On is enabled for your organisation, using SSO is simple.

Web app - First login with SSO (Switching to SSO)
  1. Open the SSO URL (often [yourcompany].my.sherpany.com) in your browser.

    a. If you are already logged in to your organisation’s system, you will directly be logged into Sherpany.

    b. If you are not yet logged in to your organisation’s system, you will be guided to the login page of your organisation. There, you will have to log in with the login data of your company account.

  2. Hint: Save the URL as a favorite in your browser. 

    If you don’t know your company’s SSO URL, please get in touch with our support team. 

Mobile apps - First login with SSO (Switching to SSO)
  1. Open your Sherpany mobile app on your mobile device. If you have the app not yet installed, take a look on this page. If you have not logged in to the mobile app yet, jump directly to step 4.
  2. Make sure, that all data on the mobile app is synchronised. ⚠️ This is very important, otherwise you will lose data! 
  3. Tab on your profile at the top right and select "Logout".
  4. Select “Sign in” 
  5. Select “Log in with SSO”
  6. Enter your email address and select “Log in with SSO” 
  7. You will be redirected to the login page of your company. There, you will have to log in with the login credentials of your company's account.
  8. After, you will be directed back to the Sherpany app, and you will be asked to set up your passcode for Sherpany.
  9. You are now logged into Sherpany with SSO.

How do you use SSO for subsequent logins?

Web app - Subsequent logins
Open the SSO URL in the browser (or click on the respective favourite).
  • If you are already logged in to your organisation’s system, you will directly be logged into Sherpany.
  • If you are not yet logged in to your organisation’s system, you will be guided to the login page of your organisation. There you will have to log in with the login data of your company account. 
Mobile apps - Subsequent logins
  1. Open your Sherpany mobile app
  2. Enter your passcode.
  3. You are directly logged into Sherpany.

    SSO regularly carries out re-authentication. This happens automatically.

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