Support Centre

Log into your account

In this article you will learn:

  • How you can join Sherpany and log into your account for the first time 
  • How to log into your account 

How do I join Sherpany and log into my account?

You should have received an invitation email from the administrator of your Room from «».

  1. Click on the "Accept invitation and register" button in the e-mail
  2. Insert the code that was sent by SMS to the number you provided 
  3. Now you can set your new password
  4. Click on "Create account" and then "Continue to Sherpany"

How do I log into my account?

To log into your account you will need the email that you used to register and your password. 

When you log into your account from one of our applications, from iPad, iPhone or Windows or Android you will also have to enter a 6-digit passcode. This 6-digit passcode will be the only thing needed to log into the Sherpany applications after you entered your email and password once. 

This code and the password are personal, you can change your passcode and reset your password at any time.


Please note that the password must have at least one lowercase letter, one capital letter, at least 8 characters and one number.

Once you accepted the invitation to join Sherpany, you can download the application on your device, which is available on Apple Store  , Microsoft Store and Google Play

If you haven't received any email, please contact the administrator of your Room.

Back to Admin Guide: Web Environment

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