Support Centre

Sherpany application URLs

In this article you will learn :

  • Which port is used by the Sherpany application 
  • Access to which URLs is required by Sherpany
  • Special requirements for Sherpany’s native applications (iOS, Windows and Android).

Which port is used by the Sherpany application ?

All the connections to the Sherpany application are done using TCP on port 443 (SSL).

Access to which URLs is required by Sherpany ?

Sherpany application is using below URLs

URL
Purpose
app.sherpany.com
Sherpany Web Application
app-api.sherpany.com
Used for synchronization of Native Applications (Windows, iOS and Android)
app-pdf.sherpany.com
Required to display PDF documents in the Sherpany Web application
app-static.sherpany.com
Static files like room logos, avatars etc
app-ws.sherpany.com
Required for Presenter Mode feature
freshchat.comRequired for chat 
freshworksapi.comRequired for chat 

Are there any special requirements for Sherpany’s native applications (iOS, Windows and Android)?

Sherpany’s Native Application (iOS, Windows and Android) are using certificate and public key pinning

which requires that the traffic between application and Sherpany servers are not intercepted. If you are using SSL / HTTPS inspection you need to add app-api.sherpany.com to the exception’s list otherwise your users will see problems with synchronization.


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