Support Centre

Automatic notifications

In this article you will learn :

Which action triggers an automatic notification:
  • To members
  • To admins/editors
Automatic notification sent to members

Here is the list of actions that will trigger an email to members:

Voting

  • Your vote has been set for meeting: Received, when an admin/organizer has set the vote on the attendees behalf
  • Your vote is required: digest for multiple votes inside the same meeting Sent daily after meeting has been published to ready, until all votes have been cast email is sent

Minutes

  • Your approval has been requested for the minutes: Received when the meeting organizer sends the minutes for approval to the chair
  • Minutes have been published: Received when the meeting organizer publishes the approved minutes

Meeting

  • Approval needed for agenda: Received when the organizer published the agenda for approval
  • Meeting notification: Received, when the organizer 'notifies' the attendees from the agenda panel
  • Meeting book ready: Received when the user sets this themselves while they wait for the meeting book to be generated.

Comments

  • User mentioned in comment: Received when a user is tagged in a comment. 
  • Comment Thread resolved: Received, when a public thread that you were tagged in or you created is resolved. 
  • A private conversation has started: Received, when an attendee starts a private thread by creating the first comment in a meeting
  • Member/Attendee mentioned in a private comment: Received when a user has been mentioned in a private comment
  • A new reply to a private comment: Received when there is a new reply in a private comment thread
  • Private comment thread resolved: Received, when a private thread that you were tagged in or you created is resolved.
  • A private conversation has started: received by all those involved in such conversation except the thread creator

Contributor

  • Request to upload document: Received when the organizer sends out a request to upload documents when creating/editing the meeting

Tasks & decisions

  • Decision has been assigned to you: Received when a decision  has been assigned by the organizer to the assignee
  • Your Task has been edited: Received when an assigned task has been edited
  • Your Task due date has been edited: Received when an assigned task due date has been edited
  • Your Task assignee has been edited: Received when an assigned task assignee has been edited
  • Your Task status has been edited: Received when an assigned task status has been edited
  • Your decision has been edited: Received when an assigned decision has been edited
  • Your decision review date has been edited: Received when an assigned decision review date has been edited
  • Your decision assignee has been edited: Received when an assigned decision assignee has been edited
  • Your decision status has been edited: Received when an assigned decision status has been edited 
  • Reminder: You have a pending Task: received when the deadline for a specific task is

    approaching

  • Reminder: You have a pending Decision: received when the deadline for a specific decision is approaching

Automatic notification sent to admins/editor

Here is the list of actions that will trigger an email to admins/editors:

Voting

  • All votes have been cast: Received, when all votes have been cast by attendees and the organizer needs to close the vote
  • Voting Status: Received daily in the morning from the moment when the admin/editor publishes the meeting in "Ready" state until all votes have been cast and admin/editor receives the "All votes have been cast" email notification.

Minutes

  • Minutes have been approved by everyone: Received when all the assignees approve the minutes.

Tasks and decisions

  • Reminder: You have a pending Task: received when the deadline for a specific task is

    approaching

  • Reminder: You have a pending Decision: received when the deadline for a specific decision is approaching


Comments

  • A public conversation has started: Received, when an attendee creates a first comment in a meeting. 
  • A private conversation has started: received by all those involved in such

    conversation except the thread creator

  • User mentioned in comment: Received when a user is tagged in a comment

Contributor

  • Documents uploaded: Received when the contributor has uploaded document(s) via the upload link

Publication & agenda

  • Meeting publication reminder: Received when the organizer sets this themselves in the meeting creation page
  • Agenda approved by everyone: Received when all Attendees who have been requested to approve an agenda have approved it.

Meeting general settings

  • Security standard changed: Received if the room security settings have been changed by the admin. In the notification it should say who made the change.
  • Duration standard changed: Received if the room duration settings have been changed by the admin. In the notification it should say who made the change.
  • Invitation standard changed: Received if the room invitation settings have been changed by the admin.
  • Invitation link to room: Received when an admin invites a user to a room.

Topic Hub

Receiver: Editors in the "from" and "to" group, Admins

  • A new request has been added to a backlog: Received when a new request has been added to a backlog

Receiver: Requestor, Editors in the "from" and "to" group, Admins

  • A request has been edited: Received when a user has edited a value on a request.
  • A request has been reassigned to another group: Received when a user changed the to group of a request
  • A request has been scheduled: Received when a user schedules a request to a meeting
  • A request has been unscheduled: Received when a user deletes a scheduled request from the meeting agenda.
  • A request is marked as done: Received when the meeting of the scheduled request is over.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.