Support Centre

Automatic notifications

In this article you will learn :

Which action triggers an automatic notification:
  • To members
  • To admins/editors
Automatic notification sent to members

Here is the list of actions that will trigger an email to members:

Voting

  • Your vote has been set for meeting: Received, when an admin/organizer has set the vote on the attendees behalf
  • Your vote is required: digest for multiple votes inside the same meeting Sent daily after meeting has been published to ready, until all votes have been cast email is sent

Minutes

  • Your approval has been requested for the minutes: Received when the meeting organizer sends the minutes for approval to the chair
  • Minutes have been published: Received when the meeting organizer publishes the approved minutes

Meeting

  • Approval needed for agenda: Received when the organizer published the agenda for approval
  • Meeting notification: Received, when the organizer 'notifies' the attendees from the agenda panel
  • Meeting book ready: Received when the user sets this themselves while they wait for the meeting book to be generated.

Comments

  • User mentioned in comment: Received when a user is tagged in a comment. 
  • Comment Thread resolved: Received, when a public thread that you were tagged in or you created is resolved. 
  • A private conversation has started: Received, when an attendee starts a private thread by creating the first comment in a meeting
  • Member/Attendee mentioned in a private comment: Received when a user has been mentioned in a private comment
  • A new reply to a private comment: Received when there is a new reply in a private comment thread
  • Private comment thread resolved: Received, when a private thread that you were tagged in or you created is resolved.
  • A private conversation has started: received by all those involved in such conversation except the thread creator

Contributor

  • Request to upload document: Received when the organizer sends out a request to upload documents when creating/editing the meeting

Tasks & decisions

  • Decision has been assigned to you: Received when a decision  has been assigned by the organizer to the assignee
  • Your Task has been edited: Received when an assigned task has been edited
  • Your Task due date has been edited: Received when an assigned task due date has been edited
  • Your Task assignee has been edited: Received when an assigned task assignee has been edited
  • Your Task status has been edited: Received when an assigned task status has been edited
  • Your decision has been edited: Received when an assigned decision has been edited
  • Your decision review date has been edited: Received when an assigned decision review date has been edited
  • Your decision assignee has been edited: Received when an assigned decision assignee has been edited
  • Your decision status has been edited: Received when an assigned decision status has been edited 
  • Reminder: You have a pending Task: received when the deadline for a specific task is

    approaching

  • Reminder: You have a pending Decision: received when the deadline for a specific decision is approaching

Automatic notification sent to admins/editor

Here is the list of actions that will trigger an email to admins/editors:

Voting

  • All votes have been cast: Received, when all votes have been cast by attendees and the organizer needs to close the vote
  • Voting Status: Received daily in the morning from the moment when the admin/editor publishes the meeting in "Ready" state until all votes have been cast and admin/editor receives the "All votes have been cast" email notification.

Minutes

  • Minutes have been approved by everyone: Received when all the assignees approve the minutes.

Tasks and decisions

  • Reminder: You have a pending Task: received when the deadline for a specific task is

    approaching

  • Reminder: You have a pending Decision: received when the deadline for a specific decision is approaching


Comments

  • A public conversation has started: Received, when an attendee creates a first comment in a meeting. 
  • A private conversation has started: received by all those involved in such

    conversation except the thread creator

  • User mentioned in comment: Received when a user is tagged in a comment

Contributor

  • Documents uploaded: Received when the contributor has uploaded document(s) via the upload link

Publication & agenda

  • Meeting publication reminder: Received when the organizer sets this themselves in the meeting creation page
  • Agenda approved by everyone: Received when all Attendees who have been requested to approve an agenda have approved it.

Meeting general settings

  • Security standard changed: Received if the room security settings have been changed by the admin. In the notification it should say who made the change.
  • Duration standard changed: Received if the room duration settings have been changed by the admin. In the notification it should say who made the change.
  • Invitation standard changed: Received if the room invitation settings have been changed by the admin.
  • Invitation link to room: Received when an admin invites a user to a room.

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