In this article, you will learn:
- What is a user created over User Provisioning with SCIM and
- How to create assistants, guests and minutes viewers via SCIM with room assignment
Context: what is a user created over User Provisioning with SCIM?
A user created over User Provisioning with SCIM gets the permission “User (with restricted permission)”. This permission can not be “downgraded” to assistants, guest licenses or viewer licences. Therefore, assistants, guest, minutes licenses and viewer licences are officially not supported with SCIM.
However, we recommend the following workaround:
Workaround: How to create assistants, guests and minutes viewers via SCIM with room assignment?
Situation: you wish to create a create assistants, guests or minutes viewers in Room 1 called “User A”
Steps to follow:
- Entra ID: Customer adds User A to the Entra ID group for Room 1
- User A is added to Room 1 with the permission “User with restricted permission” over SCIM (this creates the connection of the user to Entra ID in Sherpany)
- UUM+ of room 1 deletes User A from the room 1 (since it’s the wrong permission and the permission can not be downgraded)
- UUM+ of room 1 adds user A manually with the permission “assistant” / “guest” / "minute viewer" to room 1 in Sherpany.
This ensures that:
- The guest/assistant/minutes viewer can directly use SSO,
- The guest/assistant/minutes viewer is connected to Entra ID,
- If the guest/assistant/minutes viewer is deactivated in Entra ID / removed from the respective Entra ID group, the guest/assistant/minutes viewer licence in the Sherpany room will be deactivated automatically.