Support Centre

Which versions are supported?

In this article, you will learn:

  • Why older versions of Sherpany no longer work
  • Which versions are supported for each system
Microsoft Windows
Please note that you must be running Windows 10 (build 17763 or later) or Windows 11 to see the newest version of Sherpany.
We continue to support Sherpany versions from 4.2.0.0 (released in 2020) up to the latest available version.
The current version is 4.2.610.0.

Minimum supported version: 4.2.0.0
Recommended version: 4.2.610.0

Sherpany and Microsoft highly recommend that you always run the latest version of Windows for security and stability reasons.
Please check this page anytime for the latest updates.
iOS
As of April 2026, Sherpany supports iOS 16.4 or later. Older app versions may stop working due to API changes.
Minimum supported app version: 4.1.2
Recommended app version: 4.1.35
Minimum supported OS: iOS 16.4

Compatibility details:
  • iPhone: requires iOS 16.4 or later
  • iPad: requires iPadOS 16.4 or later
  • iPod touch: requires iOS 16.4 or later
  • Mac (M1 or newer): requires macOS 12.0 or later
Sherpany and Apple recommend keeping your device up to date for optimal performance and security.
Please check this page anytime for the latest updates.
Android
Please note: Sherpany is currently available only on mobile phones (not on Android tablets).
Minimum supported app version: 4.70.0
Recommended app version: 4.1.35
Minimum supported OS: Android 12

Older versions may no longer work due to API changes.
We recommend updating to the latest version to ensure full functionality and security.
Please check this page anytime for the latest updates.

Summary table

PlatformMinimum OSMinimum App VersionRecommended App VersionNotes
WindowsWindows 10 build 17763 or later4.2.0.04.2.610.0Supports Windows 10 & 11 only
iOS / iPadOSiOS 16.4 / iPadOS 16.44.1.24.1.35Mac requires macOS 12.0 or later (M1 chip)
AndroidAndroid 124.70.04.1.35Phones only (no tablet support)

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