Web Application (Admin)

FAQ regarding the Sherpany Boardroom Web Application for Administrators

What can I do when the upload of documents requires a huge amount of time?
First of all, please check whether you have a good internet connection. We suggest using a fast and stable internet connection, preferably no mobile data ...
Mo, 28 Nov, 2016 at 3:32 PM
Is there a shortcut for editing/deleting a huge amount of documents at once?
Yes, there is. In the document section you can select one or multiple documents and then select one of the functions on top (Label, Share, Security Level,...
Mo, 28 Nov, 2016 at 4:17 PM
Is it possible to register a User with more than one phone number?
This is not possible. The user can not have more than one phone number.
Mo, 28 Nov, 2016 at 4:38 PM
Can I change the role of a User?
Yes, you can change the role of a user in the member section of the Sherpany Boardroom. Select the concerned member, then change to edit mode (blue pen ic...
Mo, 28 Nov, 2016 at 4:42 PM
Can a User have more than one Role?
This is not possible. Each user can have only one role. However, if a user wishes to have several roles, he needs to have access to multiple users (e-mail...
Mo, 28 Nov, 2016 at 4:43 PM
How can I inform members about a new meeting being available?
Once a meeting is created and published (resp. re-published) in the web environment of the Boardroom, the attendees can be notified both via e-mail and pu...
Mo, 28 Nov, 2016 at 5:01 PM
What Browser should I use to access the Sherpany Boardroom?
Sherpany suggests the use of the latest version of either Mozilla Firefox, Google Chrome, Safari or Internet Explorer (Version 11 or newer).
Mo, 28 Nov, 2016 at 5:02 PM
Are there characters that are not permitted in the Sherpany Boardroom?
Yes, there are a few special characters, which are not allowed in the Sherpany Boardroom due to security reasons: ; > $ * ...
Mo, 28 Nov, 2016 at 5:03 PM
How do I log in on Sherpany Boardroom for the very first time?
Please click on the activation link you received by email from «noreply@sherpany.com».  Enter your security code (mTan) you have received via SMS...
Di, 29 Nov, 2016 at 2:37 PM