Web Application (Member)

FAQ regarding the Sherpany Boardroom Web Application for Member

How do I log in on Sherpany Boardroom for the very first time?
Please click on the activation link you received by email from «noreply@sherpany.com».  Enter your security code (mTan) you have received via SM...
Sa, 4 Jan, 2014 at 1:40 PM
How do I log in on Sherpany Boardroom once I have opened my Room?
Please connect to «www.sherpany.com» and choose «Boardportal» under the Login section.  Please enter your individual email address as well as your...
Sa, 4 Jan, 2014 at 2:03 PM
What do I do if my login data do not work?
Please check if you have correctly entered your login data (username, password and security code are case-senstive) Try to log in from a different web b...
Sa, 4 Jan, 2014 at 2:04 PM
What can I do if I can not remember my personal password?
Please connect to «www.sherpany.com» and choose «Boardportal» under the Login section.  To request a new password please click «Forgot Password?» in the...
Mo, 20 Feb, 2017 at 4:10 PM
What do I do when I requested a new password but I do not receive any email with the confirmation link?
Please check your junk or spam folder. Make sure that you use the right email account whose email address is registered with Sherpany Boardroom. I...
Fr, 25 Nov, 2016 at 2:19 PM
What is wrong if the preview of a document is not correct?
With complex PDFs it can happen that the preview shows not every detail of the document. Especially pictures, graphs and signatures are vulnerable to be disp...
Di, 21 Feb, 2017 at 1:01 PM
Why are there two Versions of each Document if a meeting gets updated?
When an Administrator of your Boardroom makes an update of a meeting you are invited to, the Boardroom generates two versions if documents have already exist...
Di, 21 Feb, 2017 at 1:02 PM
What Browser should I use to access the Sherpany Boardroom?
Sherpany suggests the use of Mozilla Firefox, Google Chrome or Internet Explorer (Version 11 or newer).
Di, 21 Feb, 2017 at 1:05 PM